Privacy policy

Flavor Nectar Insights · Effective 15 November 2026

Flavor Nectar Insights (“the app”) is an internal analytics tool operated by Flavor Nectar LLC (“we”, “us”). It uses Meta's Graph API to measure how Facebook Pages perform. This policy explains what data the app receives from Meta, what we do with it, how long we keep it, and how to have it deleted.

Who uses the app

Only members of the Flavor Nectar LLC team who manage our Facebook Pages log in to the app with Facebook. The app has no public sign-up, and nobody outside our team can log in to it.

Data we receive from Meta

About the team member who connects the app

• Their Facebook name and app-scoped user ID, used to show who connected the app.
• Access tokens for their account and for each Page they choose to connect.
• The list of Pages they manage (name and ID), through the pages_show_list permission.

About the Facebook Pages we manage

Through the pages_read_engagement and read_insights permissions:

• Page details: name, username, category, link and follower count.
• Our posts: text, publication time, link, media type, and the number of reactions, comments and shares.
• Page and post insights: views, unique viewers, views from followers and non-followers, clicks, video views and new follows. These are totals; they don't identify anyone.

About other public Facebook Pages

Through the Page Public Content Access feature, for public Pages that our team chooses to analyze:

• Public Page details: name, username, category, link and follower count.
• Public posts: text, publication time, link, media type, and the number of reactions, comments and shares.
• The first five public comments on each post. We read them only to find the Page's own comment, for example a link to its recipe. Comments by anyone else are counted, then discarded. We don't store their text or their author's ID, and we don't request the author's name or profile.

What we don't receive

The app doesn't request or store personal profiles, friend lists, photos, messages, email addresses, or any content from personal profiles, private groups or non-public Pages.

How we use the data

• To measure the reach and engagement of the Pages we manage.
• To compare publicly visible posting patterns of public Pages (posting frequency, time of day, post format and engagement per post) with ours, so we can plan our own content.

The results are reports read by our team. We don't:

• sell, license or share data received from Meta with anyone outside Flavor Nectar LLC;
• use it for advertising, ad targeting, or building profiles of people;
• use it to identify, track or contact the people who react to or comment on posts;
• use it to make decisions about any individual;
• republish other Pages' content.

We follow Meta's Platform Terms and Developer Policies.

Where the data is stored and how it is protected

• The app runs on computers controlled by Flavor Nectar LLC and stores data only there. It doesn't upload data to any server, cloud database or third-party service. The only service it talks to is Meta's Graph API.
• All requests to Meta use HTTPS and are signed with the app secret (appsecret_proof).
• Access tokens are kept in a file that only the computer account running the app can read. They're never shown on screen or written to logs.
• The app's web interface only accepts connections from the same computer.

How long we keep it

• Post data, metrics and reports are kept for at most 90 days after they were collected. The app deletes anything older automatically every time it runs, and we delete data sooner if we no longer need it or you ask us to (see below). If we stop using the app, we delete all the data it stored.
• Access tokens are kept only while we use the app. They stop working as soon as the person who connected them removes the app in their Facebook settings, or loses their role on the Page.

How to have data deleted

• If you run a Facebook Page and want us to delete any data we hold about it, email contact@flavornectar.com with the link to the Page. We delete it within 7 days and reply to confirm.
• If you connected the app, you can remove its access at any time in Facebook: Settings & privacy → Settings → Business integrations (or Apps and websites) → Flavor Nectar Insights → Remove.
• If Meta asks us to delete data received from it, we do so promptly.

Step-by-step instructions are on the data deletion page.

Disclosure required by law

We disclose data only if a law, court order or lawful request from a public authority requires it.

Changes to this policy

If we change how the app handles data, we update this page and the date at the top.

Contact

Flavor Nectar LLC · contact@flavornectar.com